Data Deletion Request Instructions
If you wish to remove your user data or disconnect your Meta / Facebook / WhatsApp account from Conversora, you can do so at any time:
- Log into your Conversora Merchant Console.
- Navigate to Settings > Integrations > Connected Accounts.
- Click Disconnect next to Meta/WhatsApp to revoke data access.
- To request complete database erasure, contact our Data Protection Officer at privacy@conversora.com.
Upon receiving a deletion request, all associated conversational logs and store metadata are permanently purged within 30 days.